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This material is training for those of you who want to be better in innovation. Whether you are planning a brainstorming session, an ideas campaign in an idea management system or innovation process management system or simply need innovative solutions to business problems, you need to start with an innovation challenge. Real innovation is about making the environment better. Customers do not care about the underlying technology. They only care about how it will impact their everyday life. Focus on solving a real people problem and the rest will fall into place. Being adaptable to change is also important in turning problem into innovation.
Damayanti
is currently work as account manager of Consulting division at Multimatics. She
has over 10+ years of experience in service companies managing operational and
sales activities. For the past 2 years, she had experience in dealing with
customer complaint and follow up customer feedback.
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