How To Turn Problem Into Improvement

0 (0 Ratings) 0 Students enrolled

00:07:02 Hours On demand videos

1 Lessons

Full access

Access on mobile and tv


No special training required

+ View more

This material is training for those of you who want to be good at making improvement. Improvement is the process of a thing moving from one state to a state considered to be better, usually through some action intended to bring about that better state. A continual improvement is a part of improvement where the process is included an ongoing effort to improve products, services, or processes.

There is one tool that is useful in doing a continual improvement, that tool is PDCA. PDCA (Plan-Do-Check-Act) is an iterative, four-stage approach for continually improving processes, products or services, and for resolving problems. It provides a simple and effective approach for solving problems and managing change.

What will i learn

  • Understand how to turn problem into improvement
  • Exploring how to improve better
  • Understand what is PDCA
  • Understand the steps of PDCA
  • Exploring about continual improvement
Course content 00:07:02 Hours 1 lessons
How To Turn Problem Into Improvement
1 Lessons 00:07:02 Hours
  • How To Turn Problem Into Improvement 00:07:02

About instructor

+ View more

Damayanti is currently work as account manager of Consulting division at Multimatics. She has over 10+ years of experience in service companies managing operational and sales activities. For the past 2 years, she had experience in dealing with customer complaint and follow up customer feedback.

4 Courses

0 Students

0 Reviews

Student feedback


Average rating

  • 0%
  • 0%
  • 0%
  • 0%
  • 0%